The e-Services are available 24 hours a day, 7 days a week (excluding maintenance, upgrades, and physical environment disruptions due to external parties and planned shutdowns).
The support hours are during regular office hours, 8:30 am to 5:30pm, Monday to Friday (excluding Public Holidays).
The service(s) will undergo scheduled maintenance and will be unavailable during the following period stated below. We apologise for any inconvenience.
| SERVICE | MAINTENANCE PERIOD |
|---|---|
| Academic Management System (AMS) | 23/07/2026(Thursday)8:00am to 23/07/2026(Thursday)6:00pm |
Academic Quality System (AQS) | 23/07/2026(Thursday)8:00am to 23/07/2026(Thursday)6:00pm |
| PACE CET System (ACCE and Claims) | 23/07/2026(Thursday)8:00am to 23/07/2026(Thursday)6:00pm |
| EDD Service Request | 23/07/2026(Thursday)8:00am to 23/07/2026(Thursday)6:00pm |
| eITQ (Electronic Invitation To Quote) | 23/07/2026(Thursday)8:00am to 23/07/2026(Thursday)6:00pm |
| ICT Service Management (ICTSM) | 23/07/2026(Thursday)8:00am to 23/07/2026(Thursday)6:00pm |
| Overseas Academic Programme (OAP) | 23/07/2026(Thursday)8:00am to 23/07/2026(Thursday)6:00pm |
| Procurement Database Search Engine (PDSE) | 23/07/2026(Thursday)8:00am to 23/07/2026(Thursday)6:00pm |
| Records Management System | 23/07/2026(Thursday)8:00am to 23/07/2026(Thursday)6:00pm |
| SP Mobile – Feedback > Facility & Security | 23/07/2026(Thursday)8:00am to 23/07/2026(Thursday)6:00pm |
| Student Project Management System (SPMS) | 23/07/2026(Thursday)8:00am to 23/07/2026(Thursday)6:00pm |
We apologise for any inconvenience caused.
For further clarification, please contact the SPICE Service Desk at 6772 1260 or email [email protected].